Shipping policy
Shipping Policy
At Shop Pussy Kats, we work to get your order processed and on its way as quickly as possible.
Processing Time
Orders are typically processed within 2–4 business days. Business days do not include weekends or holidays.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping & Delivery
Delivery times begin after your order has been processed and may vary depending on your location, shipping carrier, and fulfillment partner.
Please note that carrier delays, severe weather, holidays, or other circumstances outside of our control may occasionally affect delivery times.
Multiple Packages
Some products may be fulfilled from different locations. If your order contains multiple items, they may arrive in separate packages at different times at no additional shipping charge.
Incorrect Shipping Addresses
Please double-check your shipping information before completing your purchase. Shop Pussy Kats is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your package appears to be significantly delayed or lost in transit, please contact us with your order number and we will assist you with reviewing the shipment.
Questions?
For questions regarding your shipment, please contact Shop Pussy Kats and include your order number so we can assist you as quickly as possible.